Email and the everyday: stories of disclosure, trust, and digital labor
- Cambridge MIT Press 2021
- 319 p.
Table of content
TABLE OF CONTENTS Acknowledgments ix Introduction 1 I Histories and Landscapes 1 The Origins of Email and Its Development 27 2 “Inventing Email” and Doing Media History 49 3 The Email Industry 69 II Affect and Labor 4 Bureaucratic Intensity and Email in the Workplace 97 5 Moderation and Governance in Email Discussion Forums 123 III Archives and Publics 6 The Enron Database and Hillary Clinton’s Emails 151 7 The Art of Email 183 Conclusion 207 Notes 223 Bibliography 269 Index 303
An exploration of how email is experienced, understood, and materially structured as a practice spanning our everyday domestic and work lives.
Despite its many obituaries, email is not dead. As a global mode of business and personal communication, email outstrips newer technologies of online interaction; it is deeply embedded in our everyday lives. And yet–perhaps because the ubiquity of email has obscured its study–this is the first scholarly book devoted to email as a key historical, social, and commercial site of digital communication in our everyday lives. In Email and the Everyday, Esther Milne examines how email is experienced, understood, and materially structured as a practice spanning the domestic and institutional spaces of daily life.
9780262045636
Language and the Internet Electronic mail messages Electronic mail systems