TY  - BOOK
AU  - Ould, Martyn A.
TI  - Business process management: a rigorous approach
SN  - 9781902505602
U1  - 658.4032 
PY  - 2010///
CY  - New Delhi
PB  - Viva Books Private Ltd.
KW  - Management information systems
KW  - Workflow--Management
KW  - Business--Data processing
KW  - System analysis
N2  - Publisher's Synopsis
Businesses must constantly adapt to remain competitive and cannot be held back by static IT systems. Riva is a pioneering method for business process management used to design, model, analyse and record. The methods described in the book work on a business level, but are IT-orientated and willl be invaluable to those who want to improve or design business processes or organisational structures to identify IT solutions, especially those involving BPM systems, workflow or document management
ER  -