Managing performance: performance management in action
- New Delhi Viva Books Private Ltd. 2016
- viii, 182 p.
Table of Content
Contents:
List of figures and tables Foreword
Chapter 1: An overview of performance management Chapter 2: Performance management processes Chapter 3: Performance management: comments and issues Chapter 4: Performance management in action: outcomes of the CIPD survey 2004 Chapter 5: Performance management and human capital Chapter 6: Performance management and development Chapter 7: Performance management and reward Chapter 8: Managing organisational performance Chapter 9: Managing team performance Chapter 10: 360-degree feedback Chapter 11: Managing under-performers Chapter 12: Developing performance management Appendix A: An example of a competency framework Appendix B: Performance management form Appendix C: Survey questionnaire
Managing performance is a critical focus of HR activity. Well designed strategies to recognise and improve performance and focus individual effort can have a dramatic effect on bottom-line results. However, performance management delivered badly is a waste of time that will win you no friends. The problem is to determine what processes, tools and delivery mechanisms will improve performance in your organisation, and which are best avoided.
When you are asked what you can do to deliver improved performance, can you afford not to know what techniques work and which ones don’t? With detailed illustrations from the real world, and clear practical advice, Armstrong and Baron show you how to improve your management of your organisation’s employees’ performance. Managing Performance will help you:
design performance management processes that reflect the context and nature of the organization create supportive delivery mechanisms for performance management evaluate and continuously develop performance management strategies to reflect the changing business environment.
Whatever you are currently doing to manage performance, ask yourself, ‘Can you afford a performance management process that isn’t the best it could possibly be?