Salesforce for dummies

By:

Kao, Liz

Contributor(s):

Paz, Jon

Material type: Text

TextPublication details: Wiley India Pvt. Ltd. New Delhi 2020Edition: 7thDescription: xvi, 392 pISBN:

9788126563821

Subject(s):

Customer relations--Management

DDC classification:

658.812 KAO

Summary: Salesforce.com For Dummies, 7th Edition gives you an edge in building relationships and managing your company's sales, marketing, customer service, and support operations. You will learn how to maximize the new user interface to organize contacts, schedule business appointments, use forecasting tools to predict upcoming sales, make accurate projects based on past performance, and more. Written by Salesforce.com insiders with years of expertise in CRM services, this new edition covers the latest enhancements to Salesforce.com, the world's most popular customer relationship management software. (https://www.wileyindia.com/salesforce-for-dummies-7ed.html)

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Holdings
Item type	Current library	Collection	Call number	Copy number	Status	Date due	Barcode
Book	Indian Institute of Management LRC General Stacks	Marketing	658.812 KAO (Browse shelf(Opens below))	1	Available		006969

Salesforce.com For Dummies, 7th Edition gives you an edge in building relationships and managing your company's sales, marketing, customer service, and support operations. You will learn how to maximize the new user interface to organize contacts, schedule business appointments, use forecasting tools to predict upcoming sales, make accurate projects based on past performance, and more. Written by Salesforce.com insiders with years of expertise in CRM services, this new edition covers the latest enhancements to Salesforce.com, the world's most popular customer relationship management software.
(https://www.wileyindia.com/salesforce-for-dummies-7ed.html)

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