The art of compassionate business: main principles for the human oriented enterprise

By:

Cignacco, Bruno R

Material type: Text

TextPublication details: Routledge New York 2024Edition: 2ndDescription: xx, 438 pISBN:

9781032445427

Subject(s):

DDC classification:

658.408 CIG

Summary: There are several well-ingrained assumptions regarding the dynamics of work and business activities, which can be refuted. Some examples of these widespread assumptions in business and work environments are employees being viewed as commodities, competitors perceived as threats, companies’ resources seen as limited, and customers perceived as scarce and difficult. All this leads to the question: "Is there a way to perform business activities more humanely?" The second edition of this book challenges the reader to change the way they perform in business situations and become more focused on the human aspects of business activities. The users of this knowledge and those affected by them will undergo a profound transformation in the way they perform business activities. They will benefit from gradually testing and implementing the guidelines conveyed in this book, both in the business environment and in the workplace. When readers put these principles into practice, positive ripple effects are bound to affect other stakeholders of the organisation they work for or own. The author has refreshed all the concepts and examples introduced in the first edition which include aspects related to mission and vision, passion, business mindset, organisational learning, improvement of business conversations, use of constructive criticism, and betterment of relationships with the most relevant stakeholders (customers, suppliers, intermediaries, community, employees, etc.). The author also includes a discussion of creativity and the innovation process as well as other relevant aspects related to a healthy business environment and provides various real-life examples of companies which have adopted a loving attitude towards their stakeholders – which has become so important in the current business environment. (https://www.routledge.com/The-Art-of-Compassionate-Business-Main-Principles-for-the-Human-Oriented-Enterprise/Cignacco/p/book/9781032445427)

Tags from this library: No tags from this library for this title. Log in to add tags.

Average rating: 0.0 (0 votes)

Holdings
Item type	Current library	Collection	Call number	Copy number	Status	Date due	Barcode
Book	Indian Institute of Management LRC General Stacks	Human Resource and Organization Behvaiour	658.408 CIG (Browse shelf(Opens below))	1	Available		006867

Table of content:
Acknowledgements

Prologue

Brief Notes to the Second Edition

I. Mission, Passion, and Prosperity Mindset

1.Importance of a Meaningful Mission

2. Relentless Passion

3. Prosperity Mindset

4. Additional Aspects of a Prosperity Mindset

II. General Aspects of Love and Business

5. Love and Business Activities

6. Stakeholders and Love

7. Loving Ways to Relate to Stakeholders

8. Natural Conversations with Stakeholders

9. The Use of Positive Language with Stakeholders

III. Love and Specific Stakeholders

10. Adopting a Loving Attitude towards Employees

11. Additional Aspects of a Loving Attitude to Employees

12. Adopting a Loving Attitude towards Customers

13. Adopting a Loving Attitude towards Other Stakeholders

IV. Main Aspects of Love and Creativity

14. Love and Creativity

15. Additional Aspects of Love and Creativity

V. Appendices

A. Stress and Business Activities

B. Mindfulness and Business

C. Marketing and Manipulation

D. System Thinking and Organisations

E. Compassionate Negotiation

F. Empathetic Use of Social Media

G. Additional Ways to Generate Intuitive Insights

H. Human-Oriented Leadership

Bibliography
[https://www.routledge.com/The-Art-of-Compassionate-Business-Main-Principles-for-the-Human-Oriented-Enterprise/Cignacco/p/book/9781032445427]

There are several well-ingrained assumptions regarding the dynamics of work and business activities, which can be refuted. Some examples of these widespread assumptions in business and work environments are employees being viewed as commodities, competitors perceived as threats, companies’ resources seen as limited, and customers perceived as scarce and difficult. All this leads to the question: "Is there a way to perform business activities more humanely?"

The second edition of this book challenges the reader to change the way they perform in business situations and become more focused on the human aspects of business activities. The users of this knowledge and those affected by them will undergo a profound transformation in the way they perform business activities. They will benefit from gradually testing and implementing the guidelines conveyed in this book, both in the business environment and in the workplace. When readers put these principles into practice, positive ripple effects are bound to affect other stakeholders of the organisation they work for or own.

The author has refreshed all the concepts and examples introduced in the first edition which include aspects related to mission and vision, passion, business mindset, organisational learning, improvement of business conversations, use of constructive criticism, and betterment of relationships with the most relevant stakeholders (customers, suppliers, intermediaries, community, employees, etc.). The author also includes a discussion of creativity and the innovation process as well as other relevant aspects related to a healthy business environment and provides various real-life examples of companies which have adopted a loving attitude towards their stakeholders – which has become so important in the current business environment.
(https://www.routledge.com/The-Art-of-Compassionate-Business-Main-Principles-for-the-Human-Oriented-Enterprise/Cignacco/p/book/9781032445427)

There are no comments on this title.

to post a comment.