Operations and supply chain management

Table of Content

Section One: Strategy, Products, and Capacity
1. Introduction
2. Strategy
3. Design of Products and Services
4. Project Management
5. Strategic Capacity Management
6. Learning Curves
Section Two: Manufacturing and Service Processes
7. Manufacturing Processes
8. Facility Layout
9. Service Processes
10. Waiting Line Analysis and Simulation
11. Process Design and Analysis
12. Six Sigma Quality
13. Statistical Quality Control
Section Three: Supply Chain Processes
14. Lean Supply Chains
15. Logistics, Distribution, and Transportation
16. Global Sourcing and Procurement
Section Four: Supply and Demand Planning and Control
17. Enterprise Resource Planning Systems
18. Forecasting
19. Sales and Operations Planning
20. Inventory Management
21. Material Requirements Planning
22. Workcenter Scheduling
23. Theory of Constraints Section Five: Special Topics
24. Health Care
25. Operations Consulting
Appendix A Linear Programming Using the Excel Solver
Appendix B Operations Technology
Appendix C Financial Analysis
Appendix D Answers to Selected Objective Questions
Appendix E Present Value Table
Appendix F Negative Exponential Distribution: Values of e–x
Appendix G Areas of the Cumulative Standard Normal Distribution
Appendix H Uniformly Distributed Random Digits
Appendix I Interest Tables
Index

We are excited to present the fifteenth edition of Operations and Supply Chain Management. The revised 15th edition relates directly to business environment in terms of sustainability, lean supply chain, integration and collaboration with customers and suppliers and improving efficiency. These topics are discussed in the book with up-to date, high level managerial lessons, a library of videos, and highly integrated online resources. Local cases and examples, such as Make in India, Tata Swach, UIDAI (Aadhaar) Project, DMRC, Indian Railways, Tata Motors, Maruti-Suzuki, Dabur, Larsen & Toubro, LG India, Asian Paints, etc. have been included so that Indian students can relate better.