Entry Topical Term

Number of records used in: 4

001 - CONTROL NUMBER

• control field: 5219

003 - CONTROL NUMBER IDENTIFIER

• control field: OSt

005 - DATE AND TIME OF LATEST TRANSACTION

• control field: 20220208160618.0

008 - FIXED-LENGTH DATA ELEMENTS

• fixed length control field: 220208|| aca||aabn | a|a d

040 ## - CATALOGING SOURCE

• Original cataloging agency: OSt
• Transcribing agency: OSt

150 ## - HEADING--TOPICAL TERM

• Topical term or geographic name entry element: Consumer satisfaction

670 ## - SOURCE DATA FOUND

• Source citation: Work cat.: (OSt)1807: Charan, Ram 4722, Rethinking competitive advantage: new rules for the digital age, 2021