MARC details
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| fixed length control field |
03875nam a22002177a 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
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| control field |
20241222151806.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
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241222b |||||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
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| International Standard Book Number |
9781394198566 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER |
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| Classification number |
303.6 |
| Item number |
FER |
| 100 ## - MAIN ENTRY--PERSONAL NAME |
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| Personal name |
Fersh, Robert |
| 245 ## - TITLE STATEMENT |
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| Title |
From conflict to convergence: |
| Remainder of title |
coming together to solve tough problems |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
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| Name of publisher, distributor, etc. |
John Wiley & Sons, Inc |
| Place of publication, distribution, etc. |
New Jersey |
| Date of publication, distribution, etc. |
2024 |
| 300 ## - PHYSICAL DESCRIPTION |
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| Extent |
xii, 244 p. |
| 365 ## - TRADE PRICE |
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| Price type code |
USD |
| Price amount |
27.95 |
| 500 ## - GENERAL NOTE |
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| General note |
Table of content:<br/>Foreword xi<br/><br/>Introduction 1<br/><br/>PART ONE The Path to Higher Ground<br/><br/>CHAPTER 1 Why Solve Problems Together? 11<br/><br/>CHAPTER 2 How to Reach Convergence 27<br/><br/>PART TWO Mindsets<br/><br/>CHAPTER 3 Conflict Can Be Constructive 45<br/><br/>CHAPTER 4 Everyone Gets the Benefit of the Doubt 55<br/><br/>CHAPTER 5 Curiosity Is the Cure 67<br/><br/>CHAPTER 6 Relationships at the Core 77<br/><br/>CHAPTER 7 Seek Higher Ground 87<br/><br/>PART THREE Building Blocks<br/><br/>CHAPTER 8 Map the Terrain 101<br/><br/>CHAPTER 9 Nurture Trust 113<br/><br/>CHAPTER 10 Really Hear Everyone 125<br/><br/>CHAPTER 11 Generate Options for Mutual Gain 139<br/><br/>CHAPTER 12 Take Your Time 151<br/><br/>PART FOUR Process<br/><br/>CHAPTER 13 Discovery and Design 159<br/><br/>CHAPTER 14 Dialogue and Destinations 173<br/><br/>CHAPTER 15 Achieving Consensus and Impact 185<br/><br/>Conclusion: We All Can Be Collaborative Leaders 199<br/><br/>Pocket Guide for Collaborative Problem-Solving 209<br/><br/>Glossary of Key Terms 213<br/><br/>Notes 217<br/><br/>Acknowledgments 233<br/><br/>About the Authors 237<br/><br/>Index 239<br/>[https://www.wiley.com/en-us/From+Conflict+to+Convergence%3A+Coming+Together+to+Solve+Tough+Problems-p-9781394198566#tableofcontents-section] |
| 520 ## - SUMMARY, ETC. |
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| Summary, etc. |
Strategies to achieve meaningful and lasting conflict resolution<br/>In From Conflict to Convergence: Coming Together to Solve Tough Problems, two expert collaborative problem solvers deliver an incisive, hands-on guide to de-escalating conflict and constructively engaging with those you disagree with to find better solutions to problems. In this book full of real-life stories and examples, you'll find a collection of tried and tested strategies you can employ immediately as you negotiate and navigate your most seemingly intractable conflicts. You'll learn how finding what the authors call “higher ground” can advance your interests even when facing people and groups you think you have little in common with and how this can set the stage for longer term cooperation.<br/><br/>The authors explain how to improve your ability to understand how other people think, feel, and perceive the world around you, and how to use that knowledge to develop mutually beneficial solutions that help advance your interests and the interests of the people you're dealing with.<br/><br/>You'll also find:<br/><br/>Strategies for distinguishing the message from the messenger, so you can appreciate the arguments and intentions of imperfectly-presented positions<br/>Techniques for responding to emotional and powerful conflicts and disagreements without getting lost in argument<br/>Ways to find breakthrough solutions to long-term conflicts that have failed to respond to previous attempts at resolution<br/>Perfect for business and organizational leaders, board members, community and religious leaders, public servants, mediators, and anyone else looking to find common ground with people with differing views and perspectives, From Conflict to Convergence also speaks to concerned citizens looking for concrete pathways to lessen troubling divides in their workplaces, their communities, and society at large. From Conflict to Convergence is a must-read resource for an increasingly combative and conflicted world.<br/>(https://www.wiley.com/en-us/From+Conflict+to+Convergence%3A+Coming+Together+to+Solve+Tough+Problems-p-9781394198566#description-section) |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
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| Topical term or geographic name as entry element |
Conflict management |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
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| Topical term or geographic name as entry element |
Decision-Making and problem solving |
| 700 ## - ADDED ENTRY--PERSONAL NAME |
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| Personal name |
Levison, Mariah |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
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| Koha item type |
Book |
| Source of classification or shelving scheme |
Dewey Decimal Classification |