Free, perfect, and now: (Record no. 7002)

MARC details
000 -LEADER
fixed length control field 01872nam a22002177a 4500
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20240704154746.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
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020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780684850221
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.812
Item number ROD
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Rodin, Robert
245 ## - TITLE STATEMENT
Title Free, perfect, and now:
Remainder of title connecting to the three insatiable customer demands: a CEO's true story
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc. New York
Name of publisher, distributor, etc. Simon & Schuster
Date of publication, distribution, etc. 1999
300 ## - PHYSICAL DESCRIPTION
Extent 254 p.
365 ## - TRADE PRICE
Price type code INR
Price amount 1050.00
520 ## - SUMMARY, ETC.
Summary, etc. In a world where knowledge is king, the Web never sleeps, and competitive challenge increases exponentially, Robert Rodin shows you how to prepare for the three insatiable demands of today's customers: they want their product or service FREE, they want it PERFECT, and they want it NOW. No matter what business you're in, you have to find a way to respond -- or risk losing your customers to competitors who are discovering new ways to sell your product or service cheaper, better, and faster than you've ever imagined.<br/>As the dynamic CEO of electronics distributor Marshall Industries, Rob Rodin engineered the astounding reinvention of his company, turning a conventionally successful $500 million business into a Web-enabled $2 billion competitive powerhouse. Free, Perfect, and Now tells the dramatic story of that transformation from the inside. Detailing the hard lessons learned in competitive battle, it offers a compelling new perspective on the most pressing issue facing businesspeople today: how to prepare a customer-focused corporation for a future you can't predict.<br/><br/>(https://www.simonandschuster.com/books/Free-Perfect-and-Now/Robert-Rodin/9780684863122)
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Customer services--United States
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Consumer satisfaction--United States
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Customer relations--United States
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Hartman, Curtis
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Dewey Decimal Classification
Koha item type Book
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Collection code Home library Current library Shelving location Date acquired Source of acquisition Total Checkouts Full call number Accession Number Date last seen Copy number Cost, replacement price Price effective from Koha item type
    Dewey Decimal Classification     Marketing Indian Institute of Management LRC Indian Institute of Management LRC General Stacks 07/04/2024 Gratis Book   658.812 ROD G00245 07/04/2024 1 1050.00 07/04/2024 Book

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