Managing the professional service firm (Record no. 6700)
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000 -LEADER | |
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fixed length control field | 01676nam a22001937a 4500 |
005 - DATE AND TIME OF LATEST TRANSACTION | |
control field | 20240227194330.0 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
fixed length control field | 240227b |||||||| |||| 00| 0 eng d |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
International Standard Book Number | 9780743231565 |
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
Classification number | 658 |
Item number | MAI |
100 ## - MAIN ENTRY--PERSONAL NAME | |
Personal name | Maister, David |
245 ## - TITLE STATEMENT | |
Title | Managing the professional service firm |
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
Name of publisher, distributor, etc. | Simon & Schuster UK Ltd. |
Place of publication, distribution, etc. | London |
Date of publication, distribution, etc. | 2003 |
300 ## - PHYSICAL DESCRIPTION | |
Extent | xvi, 376 p. |
365 ## - TRADE PRICE | |
Price type code | INR |
Price amount | 699.00 |
520 ## - SUMMARY, ETC. | |
Summary, etc. | Professional service firms differ from other business enterprises in two distinct ways: first they provide highly customised services thus cannot apply many of the management principles developed for product-based industries. Second, professional services are highly personalised, involving the skills of individuals. Such firms must therefore compete not only for clients but also for talented professionals. Drawing on more than ten years of research and consulting to these unique and creative companies, David Maister explores issues ranging from marketing and business development to multinational strategies, human resources policies to profit improvement, strategic planning to effective leadership. While these issues can be complex, Maister simplifies them by recognising that 'every professional service firm in the world, regardless of size, specific profession, or country of operation, has the same mission statement: outstanding service to clients, satisfying careers for its people and financial success for its owners.'<br/><br/>(https://www.simonandschuster.co.in/books/Managing-The-Professional-Service-Firm/David-H-Maister/9780743231565) |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Professions-Marketing |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Consultants-Marketing |
942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
Koha item type | Book |
Source of classification or shelving scheme | Dewey Decimal Classification |
Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection code | Bill No | Bill Date | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Cost, normal purchase price | Total Checkouts | Total Renewals | Full call number | Accession Number | Date last seen | Date checked out | Copy number | Cost, replacement price | Price effective from | Koha item type |
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Dewey Decimal Classification | Public Policy & General Management | TB3913 | 22-02-2024 | Indian Institute of Management LRC | Indian Institute of Management LRC | General Stacks | 02/27/2024 | Technical Bureau India Pvt. Ltd. | 485.80 | 2 | 2 | 658 MAI | 006273 | 11/01/2024 | 10/09/2024 | 1 | 699.00 | 02/27/2024 | Book |