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Business communication: a practice-oriented approach (Record no. 381)

MARC details
000 -LEADER
fixed length control field	03920nam a2200205 4500
005 - DATE AND TIME OF LATEST TRANSACTION
control field	20190907092943.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field	190907b \|\|\|\|\| \|\|\|\| 00\| 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number	9788126554799
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number	658.45
Item number	KAL
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name	Kalia, Shalini
245 ## - TITLE STATEMENT
Title	Business communication: a practice-oriented approach
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc.	New Delhi
Name of publisher, distributor, etc.	Wiley India Pvt. Ltd.
Date of publication, distribution, etc.	2016
300 ## - PHYSICAL DESCRIPTION
Extent	xxxiv, 346 p.
365 ## - TRADE PRICE
Price type code	INR
Price amount	489.00
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc. note	Chapter 1 Understanding Business Communication<br/><br/>1.1 Communication at Workplace<br/><br/>1.2 Understanding Communication<br/><br/>1.3 Classification of Communication<br/><br/>1.4 Communication Challenges<br/><br/>1.5 Good Communication Gateways: The 7 Cs of Communication<br/><br/> <br/><br/>Chapter 2 Interpersonal Communication<br/><br/>2.1 Communication in Work Teams<br/><br/>2.2 Listening Skills<br/><br/>2.3 Giving and Receiving Feedback<br/><br/>2.4 Building Effective Teams and Team Work<br/><br/>2.5 Handling Conflict<br/><br/>2.6 Negotiating Effectively<br/><br/> <br/><br/>Chapter 3 Designing and Delivering Oral Presentations<br/><br/>3.1 Challenges in Professional Presentations<br/><br/>3.2 Process of Making Effective Presentations<br/><br/>3.3 Collaborative Presentations<br/><br/>3.4 Online Presentations<br/><br/>3.5 Presenting to a Culturally Diverse Audience<br/><br/> <br/><br/>Chapter 4 Fundamentals of Business Writing<br/><br/>4.1 Introduction<br/><br/>4.2 ABC3 Model of Writing<br/><br/> <br/><br/>Chapter 5 Drafting Business Messages<br/><br/>5.1 Introduction<br/><br/>5.2 Understanding Your Communication Context<br/><br/>5.3 Deciding on the Communication Objectives and the Plan of Writing<br/><br/>5.4 Routine and Positive Messages<br/><br/>5.5 Negative Messages<br/><br/>5.6 Persuasive Messages<br/><br/> <br/><br/>Chapter 6 Writing Effective Reports<br/><br/>6.1 Importance of Report Writing at Workplace<br/><br/>6.2 Types of Reports<br/><br/>6.3 Process of Report Writing<br/><br/>6.4 Writing an Informal Report<br/><br/>6.5 Writing a Formal Report<br/><br/>6.6 Use of Appropriate Mechanics in Drafting a Business Report<br/><br/> <br/><br/>Chapter 7 Cross-Cultural Communication<br/><br/>7.1 Cross-Cultural Communication at Workplace<br/><br/>7.2 Culture Defined<br/><br/>7.3 Dimensions of Culture<br/><br/>7.4 Challenges of Cross-Cultural Communication<br/><br/>7.5 Understanding Cross-Cultural Communication Complexities<br/><br/>7.6 Improving Cross-Cultural Communication Skills at Workplace<br/><br/> <br/><br/>Chapter 8 Communicating Through Technology<br/><br/>8.1 Introduction<br/><br/>8.2 Classification of Technological Tools for Communication<br/><br/>8.3 Major Technological Tools<br/><br/>8.4 Effective Use of Technology for Communication<br/><br/>8.5 Communicating Through Social Media<br/><br/>8.6 Communicating in Virtual Teams<br/><br/> <br/><br/>Chapter 9 Employment Communication<br/><br/>9.1 Employment Process<br/><br/>9.2 Setting Goals<br/><br/>9.3 Understanding Employers’ Mindset towards the Employment Process<br/><br/>9.4 Organizing Your Approach to the Employment Process<br/><br/>9.5 Drafting Résumés and Other Employment Messages<br/><br/>9.6 Drafting Application Letters<br/><br/>9.7 Handling Group Discussions<br/><br/>9.8 Handling Interviews<br/><br/>9.9 Drafting Post-Interview Employment Messages<br/><br/> <br/><br/>Conclusion<br/><br/>Concept-Based Questions<br/><br/>Critical Thinking Questions<br/><br/>Simulation<br/><br/>Video Analysis<br/><br/>Picture Analysis<br/><br/>Case Study<br/><br/>Reflection Sheet<br/><br/>Analysis of Diagnostic Survey: How Good Are Your Employment Communication Skills?<br/><br/>Index<br/><br/>
520 ## - SUMMARY, ETC.
Summary, etc.	Description<br/>This is a comprehensive textbook designed especially for management students. The uniqueness of this book lies in the way it approaches the subject of business communication - it follows a practice-oriented approach to explain the core concepts of business communication with the help of real-life case situations, examples, exhibits, etc. The book targets to set the mental faculty of students to motion into dealing with day-to-day communication challenges through rigorous, innovative and interesting activities like diagnostic surveys, simulations, role plays, reflection journals, case studies, video cases, etc.<br/><br/>
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element	Business communication
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name	Agarwal, Shailja
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme	Dewey Decimal Classification
Koha item type	Book

Holdings
Withdrawn status	Lost status	Source of classification or shelving scheme	Damaged status	Not for loan	Collection code	Home library	Current library	Shelving location	Date acquired	Source of acquisition	Total Checkouts	Total Renewals	Full call number	Accession Number	Date last seen	Date checked out	Copy number	Cost, replacement price	Price effective from	Koha item type
		Dewey Decimal Classification			Business Communication	Indian Institute of Management LRC	Indian Institute of Management LRC	General Stacks	05/20/2019	Gratis Book	2	1	658.45 KAL	000313	03/29/2023	11/03/2022	1	489.00	09/07/2019	Book