Managing client emotions in forensic accounting and fraud investigation (Record no. 2918)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 03265nam a22002177a 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20220706150518.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 220706b ||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9781119471493 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 364.168 |
| Item number | PED |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Pedneault, Stephen |
| 245 ## - TITLE STATEMENT | |
| Title | Managing client emotions in forensic accounting and fraud investigation |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Name of publisher, distributor, etc. | John Wiley & Sons, Inc. |
| Place of publication, distribution, etc. | New Jersey |
| Date of publication, distribution, etc. | 2021 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xiii, 193 p. |
| 365 ## - TRADE PRICE | |
| Price type code | USD |
| Price amount | 49.95 |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE | |
| Bibliography, etc. note | TABLE OF CONTENTS<br/>Preface ix<br/><br/>Acknowledgements xi<br/><br/>About the Author xiii<br/><br/>Introduction 1<br/><br/>PART I: WHY ADDRESS CLIENT EMOTIONS? 3<br/><br/>Chapter 1: Encountering Client Emotions 5<br/><br/>Chapter 2: Choose to Address Client Emotions 17<br/><br/>Chapter 3: Complicating Factors 29<br/><br/>PART II: WHAT EMOTIONS WILL BE ENCOUNTERED? 49<br/><br/>Chapter 4: Identifying Client Emotions 51<br/><br/>Chapter 5: Identifying Client Emotions 71<br/><br/>Chapter 6: Identifying Client Emotions 87<br/><br/>Chapter 7: Suicide 109<br/><br/>Chapter 8: Stages of Grief and Magical Thinking 123<br/><br/>PART III: CLIENT EMOTIONS: STRATEGIES TOWARD SUCCESS 137<br/><br/>Chapter 9: Preparing for Client Emotions 139<br/><br/>Chapter 10: Managing Client Emotions 157<br/><br/>Chapter 11: Reacting to Client Emotions 169<br/><br/>Chapter 12: Final Thoughts 185 |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | DESCRIPTION<br/>Manage client emotions in forensic accounting and fraud investigations<br/><br/>While many resources exist that outline the primary functional aspects of conducting a forensic accounting or fraud investigation, this book is the first of its kind in addressing the significance of client emotions during investigations and how important the management of those emotions is to the investigation as a whole. Forensic accounting expert Stephen Pedneault has nearly 30 years of experience conducting such fraud investigations, and has become an expert in this form of holistic engagement management. In this comprehensive resource, Pedneault shares his real-world experiences to help the reader understand exactly what role client emotions can play in a fraud investigation, and how to acknowledge and address the emotions of all parties right from the start.<br/><br/>Included in the book are pragmatic strategies for managing emotions throughout an engagement, starting with the initial client meeting. Readers will also learn how to develop their own personal approach to managing individuals’ emotions throughout an investigation, which has proven to be much more effective than ignoring or underestimating the role that emotions can play. The book:<br/><br/>Is the first resource specifically addressing client emotions in fraud investigations<br/>Includes tips for dealing with emotions and managing expectations from the initial meeting<br/>Prepares practitioners for future engagements with a new, unique perspective on managing emotions<br/>Helps fraud investigators and forensic accountants develop their own personal approaches to dealing with individuals and their emotions<br/>For accountants, auditors, fraud investigators, and others in the field, this complete, groundbreaking resource is the quintessential guide to managing client emotions in forensic accounting and fraud investigations. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Fraud investigation |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Emotions |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Forensic accounting |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Koha item type | Book |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection code | Bill No | Bill Date | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Cost, normal purchase price | Total Checkouts | Full call number | Accession Number | Date last seen | Copy number | Cost, replacement price | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | Finance & Accounting | TB675 | 10-06-2022 | Indian Institute of Management LRC | Indian Institute of Management LRC | General Stacks | 07/06/2022 | Technical Bureau India Pvt. Ltd. | 2627.37 | 364.168 PED | 002661 | 07/06/2022 | 1 | 3996.00 | 07/06/2022 | Book |