Crucial conversations: tools for talking when stakes are high (Record no. 252)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 02448nam a22002297a 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20200526132948.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 190830b ||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9781259005213 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 153.6 |
| Item number | PAT |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Patterson, Kerry |
| 245 ## - TITLE STATEMENT | |
| Title | Crucial conversations: tools for talking when stakes are high |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 2nd |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Name of publisher, distributor, etc. | McGraw Hill Education (India) Pvt. Ltd. |
| Place of publication, distribution, etc. | New Delhi |
| Date of publication, distribution, etc. | 2018 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xviii, 244 p. |
| 365 ## - TRADE PRICE | |
| Price type code | INR |
| Price amount | 599.00 |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE | |
| Bibliography, etc. note | Chapter 1: What's a Crucial Conversation? And Who Cares?<br/>Chapter 2: Mastering Crucial Conversations The Power of Dialogue <br/>Chapter 3: Start with Heart How to Stay Focused on What You Really Want <br/>Chapter 4: Learn to Look How to Notice When Safety Is at Risk <br/>Chapter 5: Make It Safe How to Make It Safe to Talk About Almost Anything <br/>Chapter 6: Master My Stories How to Stay in Dialogue When You're Angry, Scared, or Hurt <br/>Chapter 7: STATE My Path How to Speak Persuasively, Not Abrasively <br/>Chapter 8: Explore Others' Paths How to Listen When Others Blow Up or Clam Up <br/>Chapter 9: Move to Action How to Turn Crucial Conversations into Action and Results <br/>Chapter 10: Yeah, But Advice for Tough Cases <br/>Chapter 11: Putting It All Together Tools for Preparing and Learning <br/>Afterword What I've Learned About Crucial Conversations in the Past Ten Years |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | "[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time."<br/>—from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People<br/><br/>"The quality of your life comes out of the quality of your dialogues and conversations. Here's how to instantly uplift your crucial conversations."<br/>-Mark Victor Hansen, cocreator of the #1 New York Times bestselling series Chicken Soup for the Soul®<br/><br/>The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to:<br/><br/>Prepare for high-stakes situations<br/>Transform anger and hurt feelings into powerful dialogue<br/>Make it safe to talk about almost anything<br/>Be persuasive, not abrasive |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Interpersonal communication |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Grenny, Joseph. |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | McMillan, Ron |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Koha item type | Book |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection code | Bill No | Bill Date | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Cost, normal purchase price | Total Checkouts | Total Renewals | Full call number | Accession Number | Date last seen | Date checked out | Copy number | Cost, replacement price | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | Public Policy & General Management | IN28349 | 22-05-2019 | Indian Institute of Management LRC | Indian Institute of Management LRC | General Stacks | 06/17/2019 | Overseas Press India Private | 448.65 | 7 | 2 | 153.6 PAT | 000545 | 01/13/2025 | 10/15/2024 | 1 | 599.00 | 08/30/2019 | Book |