Quality and performance excellence: management, organization, and strategy (Record no. 1372)

MARC details
000 -LEADER
fixed length control field 02126nam a22002297a 4500
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20210928122251.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 210928b ||||| |||| 00| 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9788131517284
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.4013
Item number EVA
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Evans, James R.
245 ## - TITLE STATEMENT
Title Quality and performance excellence: management, organization, and strategy
250 ## - EDITION STATEMENT
Edition statement 6th
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Name of publisher, distributor, etc. Cengage Learning India Pvt. Ltd.
Place of publication, distribution, etc. New Delhi
Date of publication, distribution, etc. 2013
300 ## - PHYSICAL DESCRIPTION
Extent xvi, 444 p.
365 ## - TRADE PRICE
Price type code INR
Price amount 525.00
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc. note 'Preface PART I: FOUNDATIONS OF QUALITY AND PERFORMANCE EXCELLENCE. 1. Introduction to Quality and Performance Excellence. 2. Frameworks for Quality and Performance Excellence. 3. Tools and Techniques for Quality Design and Control. 4. Tools and Techniques for Quality Improvement. PART II: PERFORMANCE EXCELLENCE, STRATEGY, AND ORGANIZATION THEORY 5. Competitive Advantage and Strategic Management for Performance Excellence. 6. Quality in Customer-Supplier Relationships. 7. Designing Organizations for Performance Excellence. PART III: PERFORMANCE EXCELLENCE AND ORGANIZATIONAL BEHAVIOR. 8. Quality Teamwork. 9. Engagement, Empowerment, and Motivation. PART IV: LEADERSHIP AND ORGANIZATIONAL CHANGE. 10. Leadership for Performance Excellence. 11. Performance Excellence and Organization
520 ## - SUMMARY, ETC.
Summary, etc. 'Delivering cutting-edge coverage that includes the latest thinking and practices from the field, QUALITY AND PERFORMANCE EXCELLENCE; 6e presents the basic principles and tools associated with quality and performance excellence using relevant, real-world illustrations and examples. The text thoroughly illustrates how these basic principles and methods have been put into effect in a variety of organizations. It also illustrates the relationship between basic principles and the popular theories and models studied in management courses. Excellent case studies focus on large and small companies in manufacturing and service industries in North and South America, Europe, and Asia-Pacific
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Total quality management
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Quality assurance
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Quality control
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Dewey Decimal Classification
Koha item type Book
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Collection code Bill No Bill Date Home library Current library Shelving location Date acquired Source of acquisition Cost, normal purchase price Total Checkouts Full call number Accession Number Date last seen Date checked out Copy number Cost, replacement price Price effective from Koha item type
    Dewey Decimal Classification     Operations Management & Quantitative Techniques 21-22/8468 26-08-2021 Indian Institute of Management LRC Indian Institute of Management LRC General Stacks 09/28/2021 Bharat Book Distributors 393.23 1 658.4013 EVA 001450 08/03/2023 07/25/2023 1 525.00 09/28/2021 Book

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