Business process outsourcing: a supply chain of expertise (Record no. 1214)

MARC details
000 -LEADER
fixed length control field 01244 a2200193 4500
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20210831130810.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 210831b ||||| |||| 00| 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9788120352360
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.4058
Item number SOP
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Sople, Vinod V.
245 ## - TITLE STATEMENT
Title Business process outsourcing: a supply chain of expertise
250 ## - EDITION STATEMENT
Edition statement 2nd
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Name of publisher, distributor, etc. PHI Learning Pvt. Ltd.
Place of publication, distribution, etc. New Delhi
Date of publication, distribution, etc. 2016
300 ## - PHYSICAL DESCRIPTION
Extent xv, 300 p.
365 ## - TRADE PRICE
Price type code INR
Price amount 350.00
520 ## - SUMMARY, ETC.
Summary, etc. The book, in its new edition, continues to present the fundamental concepts of Business Process Outsourcing (BPO) and its applications in Indian industry. Divided into 19 chapters, the book offers a strategic framework for BPO management which is crucial for creating competitive advantage for a business enterprise.<br/><br/>In the Second Edition, three new chapters on BPO Analytics, Outsourcing in Cloud Environment and BPO Transformation Strategy and an appendix on Sample Contract-Outsourcing Services have been introduced. Further, the book has been enriched with latest updates in the form of tables and exhibits in almost all the chapters. Chapter-end questions help in easy comprehension of the underlying principles.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Supply Chain Mangement
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Dewey Decimal Classification
Koha item type Book
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Collection code Bill No Bill Date Home library Current library Shelving location Date acquired Source of acquisition Cost, normal purchase price Total Checkouts Total Renewals Full call number Accession Number Date last seen Date checked out Copy number Cost, replacement price Price effective from Koha item type
    Dewey Decimal Classification     Operations Management & Quantitative Techniques CB6423 17-08-2021 Indian Institute of Management LRC Indian Institute of Management LRC General Stacks 08/31/2021 Consortium Books Pvt. Ltd. 262.15 1 1 658.4058 SOP 001362 11/11/2022 09/01/2022 1 350.00 08/31/2021 Book

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