Service operations management: improving service delivery
Johnston, Robert
Service operations management: improving service delivery - 4th - New Delhi Pearson India Education Services Pvt. Ltd. 2018 - xxii, 462 p.
.
9789386873309
Operations management:
658.5 / JOH
Service operations management: improving service delivery - 4th - New Delhi Pearson India Education Services Pvt. Ltd. 2018 - xxii, 462 p.
.
9789386873309
Operations management:
658.5 / JOH