Quality management: theory and application

Mauch, Peter D.,

Quality management: theory and application - Boca Raton CRC Press 2017 - xxii, 149 p.

In Quality Management: Theory and Application, highly respected quality management specialist Peter Mauch shows you how to set up a Quality Management System (QMS) that will stay aligned with your business goals. Using examples from actual situations that can be readily applied in any industrial situation, these pages will show you how to:

Plan for quality by setting objectives and metrics, and creating effective flexible blueprints, and procedures
Get staff involved by understanding how to motivate and train them
Establish responsibility and accountability across your entire organization
Create the right reporting mechanisms and learn how to analyze them
Understand the value and particulars of certification
QMS is a performance-reporting system designed to accumulate and report data useful for the achievement of management’s objectives. Combining the technical aspects of quality engineering with successful business management practices, this book will teach you that quality is an ongoing practice, and that it must be implemented throughout an organization rather than stand as the responsibility of one department. Ultimately, through this system, you will align individual departments to continuously maximize quality throughout your entire organization.

9781138116207


Total quality management
Quality control
Organizational effectiveness

658.4013 / MAU

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